How We Score — Inside the Trust Score
The trust score is a weighted roll-up of measured sub-scores — withdrawal speed, KYC honesty, support, VPN posture, community history and bonus fairness. Here's the breakdown.
A WagerX trust score isn't a vibe. It's a weighted roll-up of sub-scores, each tied to something we measured during the Forensic Gauntlet. Here's exactly what goes into the number.
The sub-scores
- Withdrawal speed — the headline metric. Measured by stopwatch from cash-out request to crypto in wallet. Protocol: Payout Speed Testing.
- KYC posture — does the operator do what it says? An honest KYC casino scores fine; one that markets "anonymous" then springs an identity check on your first big win is penalised hard. Rules: KYC Classification.
- Support response — how fast, and how human, live support answers a real question during a real session.
- VPN & geo policy — whether the operator is upfront about restricted countries and how it treats VPN use, cross-checked against its own Terms.
- Community footprint — the public track record: unpaid-winnings reports, dispute history and longevity across Bitcointalk, Reddit and complaint forums.
- Bonus fairness — the true cost of the welcome offer once wagering, weighting and max-cashout caps are decoded by the Bonus Decoder.
How they roll up
Withdrawal behaviour and KYC honesty carry the most weight, because they're what actually decides whether you keep your money. Support, VPN posture, community history and bonus fairness adjust the score around that core. A single disqualifying finding — a confirmed unpaid winning, a hidden KYC trap on a site sold as anonymous — can cap the score regardless of how good everything else looks.
What the score is not
The score is not for sale, and commission rates are never an input. That firewall is the whole point of Editorial Independence. Scores also aren't frozen — the Watchdog can move a casino down if its Terms change after we publish.