Welcome to WagerX Player Service!

WagerX Player Service

This page is here to help you get the most out of your gambling experience while keeping your crypto wallets and player accounts safe and secure. You can buy and exchange cryptocurrency on this site, and you'll also find useful information about licenses, responsible gambling, and how to stay safe when playing at crypto casinos. Be sure to read through this page before accessing a new Bitcoin casino so you have a solid understanding before starting your first gambling adventure.

Below, you'll also find an FAQ section to help you stay in control of your crypto gambling.

Frequently Asked Questions (FAQ) for crypto players

Please reach us at wagerxio@gmail.com if you cannot find an answer to your question.

1. What password should I choose when I register at a crypto casino?

At least 12 characters
Uppercase and lowercase letters
Numbers and special symbols (e.g., @, #, $).
Avoid reusing passwords from other accounts or using personal information like your name or birthdate. A password manager can help you securely store and manage your passwords.

2. The casino asked for my BTC wallet address. What should I provide?

Provide the receive address of your Bitcoin wallet. This is a unique alphanumeric string that identifies where funds should be sent. Be sure to copy the address accurately, as mistakes can lead to loss of funds.

3. What is a seed phrase on MetaMask, Trust Wallet, and other wallets?

A seed phrase (or recovery phrase) is a series of 12–24 words that serves as the master key to your crypto wallet. It is used to recover your wallet and its funds if you lose access.

4. Why is it important to remember the seed phrase?

Your seed phrase is the only way to recover your wallet if you lose your device, forget your password, or encounter technical issues. If you lose it, your crypto casino funds will likely be irretrievable. Never share your seed phrase with anyone, and store it securely offline (e.g., write it down and keep it in a safe place).

5. The crypto casino I registered at is blocked in my country. What should I do?

If access to a casino is restricted in your region, consider the following options:

Check the casino’s terms of service to see if it allows VPN usage. If permitted, use a trusted VPN to access the casino.
Contact the casino’s support team to inquire about alternative solutions.
Always ensure you comply with your country’s laws and regulations regarding online gambling.

Check If Your Casino Has a Valid Licenseng Soon to WagerX!

How to Verify a Casino’s License

When playing at an traditional online or a crypto casino, it’s important to be sure that the casino operates under a valid gambling license. A licensed casino ensures a safer gambling experience, fair gameplay, and proper handling of funds. Below, you'll find a list of major gambling licensing authorities. By visiting their official websites, you can double-check whether the casino you are playing at holds a valid license.

Locate License Information: Most casinos display their licensing details in the footer of their website. This typically includes the licensing body and a license number.
Visit the Licensing Authority’s Website: Use the links below to access the relevant regulatory body.
Search for the Casino’s License: Many regulatory websites have a search function where you can enter the casino's name or license number to verify its authenticity.

Major Gambling Licensing Authorities

International & European Licenses

Malta Gaming Authority (MGA) – https://www.mga.org.mt
Curacao eGaming – https://www.curacao-egaming.com
UK Gambling Commission (UKGC) – https://www.gamblingcommission.gov.uk
Isle of Man Gambling Supervision Commission – https://www.gov.im/gambling
National Indian Gaming Commission (NIGC) – https://www.nigc.gov/
Nevada Gaming Control Board (NGCB) – https://gaming.nv.gov

Why Casino Licensing Matters for crypto players

Player Protection: Licensed casinos follow strict guidelines to offer you fair play and responsible gambling.
Regulated Transactions: Licensed operators must adhere to financial and security standards to protect player funds.
Dispute Resolution: If a dispute arises, you can report issues to the licensing authority for mediation.

Always play at licensed casinos to protect yourself from fraud and unfair practices. For more tips on responsible gambling, visit our guides on WagerX.